01
IT management
Hand over the follow-up of your workstations, network, accounts and vendors to a dedicated contact. A clear priority plan and budget to support your business.
IT MANAGEMENT & TAILORED SOLUTIONS FOR SMEs
Your IT,
in our hands.
Your growth,
in yours.
Let DUANER Solutions manage your IT. Support, security, cloud-to-cloud backup, email, website, KPI dashboards and automation: tailored support so you can focus on growing your SME in Mauritius.
A free audit of your IT infrastructure is included.
DUANER SOLUTIONS
Your team supported. Your business at the centre.
15+years of experience
in IT
in IT
TailoredThe way you work.
Your budget.
Your budget.
In MauritiusLocal realities.
SME budgets.
SME budgets.
SERVICES FOR DAY-TO-DAY OPERATIONS AND GROWTH
Managed IT.
A business that moves forward.
From supporting your team to tracking your KPIs,
choose the services your SME needs.
We agree on the scope and priorities together.
02
IT helpdesk for your team
One point of contact for incidents, support requests and getting started with tools. Requests are tracked, with hours and service terms agreed together.
03
IT security & optimisation
Strengthen access, organise backups and updates. Review performance, licences and costs to recommend the improvements that matter for your SME.
04
Email & website management
Administer your business email, domains and website: accounts, access, configuration, maintenance and updates, within the agreed scope.
05
Dashboards & KPIs
Bring your useful business data together in tailored dashboards. Track sales, operations or customer service with clear indicators to support decisions.
06
Custom software & AI
Contract generators, quote preparation or customer intake: tools built around your processes to cut repetitive tasks. Your team keeps control of the key approvals.
07
Cloud-to-cloud backup
Back up the data from your cloud applications to a separate cloud storage space, and help you restore it after deletion or loss. Scope, frequency and retention are set according to your tools and needs.
PEOPLE → PROCESS → TECHNOLOGY
People first.
Technology second.
Understand your team, structure how you work,
then manage and improve the tools that support
your business.
Understand your people
See how your team works, what gets in the way and what takes up their time.
Set priorities
Agree on scope, responsibilities, support terms and budget.
Take over
Organise IT management, support users and roll out the right solutions.
Track and improve
Share request tracking and KPIs, then adjust tools and priorities with you.
THINK TODAY. BUILD TOMORROW.
A solid IT foundation.
A strategy for the future.
Make day-to-day operations reliable, evolve your tools
and stay focused on your long-term goals.
15+ years in IT.
Helping you grow your business.
I help Mauritian SMEs manage their IT and build tailored tools. My goal: take care of day-to-day IT so business owners can put their energy into their customers, their teams and their growth.
My knowledge of the Mauritian market and my experience in IT services let me connect your business needs to practical solutions. I explain the why as much as the how, so your team masters its tools.
A reusable technical foundation, adapted to each client: you get a structured approach without rebuilding everything for every project.
YOUR QUESTIONS
Practical answers from day one.
Do we need to replace all our tools?
The first conversation is about understanding your environment. The solution can complement your existing tools; possible integrations are assessed based on their capabilities and available access.
What budget and timeline should we expect?
They depend on the services you choose, your environment and the integrations required. We agree on scope, cost, support terms and schedule together before starting.
What stays under our control?
You remain the decision-maker on budgets, data and major changes. We handle the IT operations included in our engagement, with responsibilities, access and reporting agreed together.
Is AI essential?
No. Sometimes standard automation is enough. AI is added when it genuinely helps the process, with clear rules on what information it can handle and which human approvals are required.
FREE AUDIT INCLUDED
Take stock of your IT.
Your audit is on us.
Get a free audit of your IT infrastructure.
Tell us about your business and your needs so we can schedule your audit.